Legal
Privacy Policy
How LIGHT TECHHQ collects, uses and protects your personal information when you use this website.
Last updated
01Who we are
This website is operated by LIGHT TECHHQ (“we”, “us”). We are responsible for the personal information collected through it. If you have any questions about this policy or your information, contact us at info@lighttech.dev.
02What this policy covers
This policy applies to our corporate website at lighttech.dev. Our products, such as WHITE, will have their own privacy information describing how they handle data when they become available.
03Information we collect
Information you give us. When you use our enquiry form, we collect your name, email address, the topic of your enquiry, your message and, if you choose to provide it, your organisation. If you email us directly, we receive your email address and anything you include in your message.
Technical information. When you submit the enquiry form, we briefly use your IP address to limit repeated submissions and protect the form from abuse. This is held temporarily in memory and is not stored with your enquiry. Like most websites, our hosting provider may also keep standard server logs (such as IP address, browser type and pages requested) for security and reliability.
Cookies and analytics. This website does not use analytics, advertising or tracking cookies, and does not set cookies of its own. If that changes, we will update this policy and, where required, ask for your consent first.
04How we use your information
We use the information you provide to:
- read and respond to your enquiry;
- follow up on conversations you have started with us;
- protect our website and enquiry form from spam, fraud and misuse; and
- meet our legal obligations.
We do not sell your personal information, and we do not use it for unrelated marketing without your permission.
05Why we are allowed to use it
We process your enquiry because you have asked us to, and you confirm this when you submit the form. We also have a legitimate interest in responding to people who contact us and in keeping our website secure. Where the law requires a specific legal basis, we rely on your consent and these legitimate interests.
07International transfers
Our service providers may process information in countries other than your own. Where this happens, we take reasonable steps to ensure your information remains protected.
08How long we keep it
We keep enquiry information only for as long as we need it to respond to you and manage any resulting conversation, and for a reasonable period afterwards for record-keeping. We then delete it, unless we must keep it longer by law.
09How we protect it
We use appropriate technical and organisational measures to protect personal information, including encrypted connections (HTTPS), input validation and limited access. No online service can be completely secure, so please do not send passwords, payment details or other sensitive information through the enquiry form.
10Your rights
Depending on where you live, you may have the right to:
- ask for a copy of the personal information we hold about you;
- ask us to correct or delete it;
- object to or restrict how we use it; and
- withdraw your consent at any time.
To exercise any of these rights, email info@lighttech.dev. We may need to confirm your identity before acting on a request. You also have the right to complain to the data protection authority in your country.
11Third-party websites
Our website links to other websites, including our Facebook page. Those services have their own privacy policies, and we are not responsible for how they handle your information.
12Children
Our website is intended for businesses and organisations and is not directed at children. We do not knowingly collect personal information from children.
13Changes to this policy
We may update this policy from time to time. The date at the top shows when it was last changed. Significant changes will be highlighted on this page.