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LIGHT TECHHQ

Legal

Privacy Policy

How LIGHT TECHHQ collects, uses and protects your personal information when you use this website.

Last updated

01Who we are

This website is operated by LIGHT TECHHQ (“we”, “us”). We are responsible for the personal information collected through it. If you have any questions about this policy or your information, contact us at info@lighttech.dev.

02What this policy covers

This policy applies to our corporate website at lighttech.dev. Our products, such as WHITE, will have their own privacy information describing how they handle data when they become available.

03Information we collect

Information you give us. When you use our enquiry form, we collect your name, email address, the topic of your enquiry, your message and, if you choose to provide it, your organisation. If you email us directly, we receive your email address and anything you include in your message.

Technical information. When you submit the enquiry form, we briefly use your IP address to limit repeated submissions and protect the form from abuse. This is held temporarily in memory and is not stored with your enquiry. Like most websites, our hosting provider may also keep standard server logs (such as IP address, browser type and pages requested) for security and reliability.

Cookies and analytics. This website does not use analytics, advertising or tracking cookies, and does not set cookies of its own. If that changes, we will update this policy and, where required, ask for your consent first.

04How we use your information

We use the information you provide to:

  • read and respond to your enquiry;
  • follow up on conversations you have started with us;
  • protect our website and enquiry form from spam, fraud and misuse; and
  • meet our legal obligations.

We do not sell your personal information, and we do not use it for unrelated marketing without your permission.

06Who we share it with

We share personal information only with service providers who help us run this website and handle enquiries, such as our hosting provider and email delivery service. They may only use it to provide their services to us.

We may also disclose information if required by law, or to protect our rights, our users or the public.

07International transfers

Our service providers may process information in countries other than your own. Where this happens, we take reasonable steps to ensure your information remains protected.

08How long we keep it

We keep enquiry information only for as long as we need it to respond to you and manage any resulting conversation, and for a reasonable period afterwards for record-keeping. We then delete it, unless we must keep it longer by law.

09How we protect it

We use appropriate technical and organisational measures to protect personal information, including encrypted connections (HTTPS), input validation and limited access. No online service can be completely secure, so please do not send passwords, payment details or other sensitive information through the enquiry form.

10Your rights

Depending on where you live, you may have the right to:

  • ask for a copy of the personal information we hold about you;
  • ask us to correct or delete it;
  • object to or restrict how we use it; and
  • withdraw your consent at any time.

To exercise any of these rights, email info@lighttech.dev. We may need to confirm your identity before acting on a request. You also have the right to complain to the data protection authority in your country.

12Children

Our website is intended for businesses and organisations and is not directed at children. We do not knowingly collect personal information from children.

13Changes to this policy

We may update this policy from time to time. The date at the top shows when it was last changed. Significant changes will be highlighted on this page.

Questions about this policy? Email info@lighttech.dev or use our contact form.