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CUSTOMER INTELLIGENCE

Customers

Keep useful customer context and interaction history under the merchant’s control, with careful identity matching and privacy settings.

Foundation checklist
  • 01Customer profilesPlanned
  • 02Conversation and purchase historyPlanned
  • 03Communication preferencesPlanned
  • 04Data access, correction and retention controlsPlanned

This workspace is a product foundation preview. These capabilities are not connected to a live business account yet.